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Trust & security

Swiss data sovereignty, escrow protection, and FADP/GDPR compliance

egtos is a Swiss-built marketplace, and trust is the product. Your money is held in escrow until work is accepted, your data stays in Switzerland under the FADP and the GDPR, and every engagement carries a neutral AI agent, Marcus, to keep things fair. Here is exactly how that holds up.

Escrow by default

Your money is held in escrow, not handed over.

Escrow is not a promise written in a contract — it is how the platform works. Every milestone is funded into escrow before work begins, and the money is released only when you accept the deliverable. Buyers never pay into the void; vetted consultants and firms never chase an invoice.

  • Milestones are funded into escrow before any work starts
  • Funds are released only when each milestone is accepted
  • Disbursement happens milestone by milestone — never one lump sum

How milestone escrow works →

Read the legal terms governing escrow & payments →

Money held in the middle
released only on milestone acceptance
  • Neither side has to take the other on trust
  • Disputed funds lock — they do not move while a concern is open
  • The legal detail lives in the Terms of Service
Compliance & data residency

Swiss data residency, under the FADP and the GDPR.

egtos GmbH is a Swiss company, and your data is handled to Swiss and European standards. Personal data is processed under the revised Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR).

01

Data residency in Switzerland

Your engagement data is hosted in Switzerland — a jurisdiction recognised by the EU as providing an adequate level of data protection, so it can flow to and from the EU without extra legal hoops.

02

FADP & GDPR aligned

We process personal data on a lawful basis, honour access, correction and erasure rights, and limit what we collect to what the engagement actually needs.

03

Transparent on what we hold

Exactly what we collect, why, and how long we keep it is set out in the privacy policy — written to be read, not buried.

Read the privacy policy →

Security posture

SOC-grade controls, built in from the start.

Security is not a feature bolted on at the end. Access is scoped to the people on an engagement, secrets live in a managed vault, and payments and disputes run through audited, append-only records.

  • Encryption in transit; auth tokens kept out of client-readable storage
  • Project access is team-scoped — only the assigned team can see it
  • Money movements and disputes are written to an audit log

Have a security or compliance question? Talk to us →

Controls · always on
  • Role-based access across six roles
  • Secrets in a managed vault, never in code
  • Append-only audit trail on money and disputes
  • Swiss hosting · FADP & GDPR aligned
Objective & fair by design

How we keep scoring objective and disputes fair.

Two things make a marketplace trustworthy: the scores you compare people on must be earned, not bought — and when something goes wrong, the process has to be even-handed.

01

IndexScore® governance

The IndexScore® is computed from evidence — completed work, accepted milestones and verified history — on a 200-to-800 scale. It is objective and portable, and it cannot be purchased or inflated by marketing.

02

Marcus mediates first

When a concern is raised, the neutral AI agent Marcus mediates before any formal dispute — proposing a resolution both sides vote on. Escalation to a formal dispute is the exception, not the default.

03

Funds locked during a concern

The moment a concern is raised the relevant escrow locks, so no money moves while the question is open — neither party can be short-changed by timing.

How the IndexScore® is computed →

Certifications

What we have, and what we are working toward.

We will only ever claim a certification once we actually hold it. These are the Swiss trust marks we are pursuing — shown honestly as in-progress targets, not as marks we already carry.

Swiss Made Software

In progress

Swiss-built, Swiss-hosted software label — application in progress.

Digital Trust Label

In progress

Swiss Digital Initiative trust label — targeted, not yet held.

Hire with your money and data protected.

Set up your company on egtos and run your first engagement with escrow, Swiss data residency, and Marcus on your side from day one.